Company History

Since it’s founding in 1992, by company CEO Frank Resta, Intercom Network has been dedicated to providing industry leading applications to meet the business needs of our clients. “Always putting the client first” has established intercom’s support team as number one. We value our relationships with all of our clients first and foremost, and we are dedicated to providing new features that save considerable time and money.

In 1992 Fairfax County Public Schools hired Intercom Network to build a custom drawing management format system for the Design and Construction Department of Facilities Services that is still in use today. In 2003 Fairfax County Public Schools awarded Intercom Network a $750,000 contract to develop a Construction Document Management application. The project included processing over 1 million wide format drawings for over 240 facilities. The application, The DigitaLibrarian went live in 2004.

In 2004 Prince William County Schools awarded Intercom Network a contract to develop a custom Paperless Board Meeting application for the central office staff to build items online and for their Board to have an automated tool to run their meetings. The ElectronicSchoolBoard went live in 2005 and is the leading automated solution in the marketplace today. In 2009 Prince William County Schools expanded the ElectronicSchoolBoard to include a new application, the Field Trip request manager which premiers at the NSBA Conference in San Francisco April 9, 2011.

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Training

Application & Tech Support

InterCom Network provides technical & app support services with dedicated customer service.

Introduction

InterCom Network is dedicated to providing next-generation web-based communication solutions for all of our customers.

Collaborative relationships with small and medium businesses, K-12 school systems and districts from all over the U.S. and Canada have resulted in the design and development of the following software applications:

• ic-Board’s Electronic School Board
• ic-Plan’s DigitaLibrarian
• ic-Meeting’s Paperless Meetings
• ic-EDU’s Request Manager
• ic-Office’s Paperless Office Manager

Problem

Our drawing library was out of control. We had over 400 flat file drawers with nearly half a million drawing sheets to manage.

Documents were lent to consultants or our tradesmen for reference and then returned in disarray. They would be unbound, torn or just not returned at all.

In addition to that damage, our blueprints dated back to 1926 and were printed on several types of media. Years of exposure to light and humidity were causing the line quality to deteriorate making them difficult to read.

The flat file system was growing fast. It went from three, to four, to five units high. Our volume of construction projects meant that we were constantly re-organizing the flat file room.

So, after 16 years of researching ways to preserve and organize our documents, we decided to digitize our construction documents.

Challenges

"Digitizing our construction documents posed some unique challenges.

With multiple office locations, we had duplicate sets to review and assess. Some drawings were in better condition than others. We decided that only the best as-built sets would to be scanned.

Then they had to be rolled up and sent to a scanning service off-site. We received proposals from companies out-of-state, requiring our office to pack and ship our drawings out for an unlimited period of time.

Fortunately, we had a proposal from InterCom Network. With the owner’s background in architecture, his staff was trained to monitor the line quality of each scanned drawing. We are very pleased with the result.

However, once we had the scanned images a larger problem arose. How were we going to store, organize and retrieve the images?

In collaboration with the InterCom Network staff, our issues were addressed, resulting in the development of the DigitaLibrarian."

Benefits

"The implementation of the DigitaLibrarian enabled us to organize our paperless document collection into a web-based system that can be accessed by users anywhere."

"The architects, engineers, tradesmen and consultants can view drawings on-line and print only the ones they needed. We don’t worry about damage any longer."

"The drawings are organized by school, then date and project. Information is much easier to find then digging through a pile in the flat files."

"Our administrator can upload new documents, assign user rights and monitor use. He can also permit users to request and receive digital copies of documents digitally."

"The DigitaLibrarian not only resolved our filing nightmare, but we now save on travel and printing cost too."

Clients

2011 NSBA Annual Conference
April 9-11
San Francisco, California

Moscone Convention Center
747 Howard St
San Francisco, CA 94103

Date: Apr. 9, 2011 to Apr. 12, 2011

Booth: #625

Stop by our booth to experience ic-Board and meet our product specialists.

Session Contact: Frank Resta

Session Title: Become a Board of the Future with Automated Electronic Workflow Technology

Session Date and Time: Monday, Apr. 11, 2011, 8:00 a.m. to 9:15a.m.

Session Synopsis
From regular public board meetings to closed executive sessions, keeping everything running smoothly is a huge job. Our districts have the tools needed to prepare for all these meetings and to make them run as efficiently as possible. Share in our experience of how to effectively manage the process of preparation, distribution and review of the Board packet by utilizing comprehensive, fully-automated paperless meeting software. From prep time, to the boardroom, to maintaining the archives, technology has revolutionized communication between the Staff and the Board and between the school system and the Public.

Presenters
Nicole Irlam, Executive Assistant to the Superintendent, Springfield Public School District #186, Illinois
La Oeltjenbruns, Executive Secretary to the Superintendent, Marshall Public School District #413, Minnesota
Klint Willert, Superintendent, Marshall Public School District #413, Minnesota
Dr. Ray Spain, Superintendent, Warren County Schools, North Carolina
Amy Tittle, Board Vice President, Raytown Quality Schools, Missouri
Rick Moore, Board President, Raytown Quality Schools, Missouri
Todd Pickthorn, Network Administrator, Marshall Public School District #413, Minnesota
Frank Resta, CEO, ElectronicSchoolBoard by InterCom Network

InterCom Network
4210 Fairfax Corner West Ave.
STE 215
Fairfax, VA 22030
Toll Free: (800) 815-7150
Phone: (703) 449-0101
FAX: (703) 449-0547

Products:

• ic-Board’s ElectronicSchoolBoard
• ic-Plan’s DigitaLibrarian
• ic-Meeting’s PaperlessMeetings
• ic-RequestManager
• ic-Office’s PaperlessOfficeManager

ic-Board

• Fully Automated Workflow
• Unlimited User Accounts
• Input by Entire Staff
• Separate Private and Public Access
• Automated Item Control
• Intuitive Agenda Item Navigation
• Meeting Dates and Agenda Categories are Predefined
• Unlimited Meeting Types and Categories
• Executive Session in a Separate, Secure Database
• Superintendent’s Cabinet Meetings
• Superintendent has full Access to All Initiatives
• Superintendent has Final Approval

ic-Plans

• View Construction Documents with Internet Access
• Organize Documents in a Logical Manner
• Preserve the Integrity of Legacy Documents
• Upload and Index All Construction and Technical Documents
• Manage Files from a Secure Centralized Location
• Distribute Documents with the Publish to Web Feature
• Equipped with Integrated Query and Reporting Tools
• Provides an Inventory of Technical Documents
• Significantly Reduce Printing Costs
• Eliminate Travel Costs
• Plot Documents on Command

ic-Meetings

• Fully Automated Workflow
• Unlimited User Accounts
• Input by Entire Staff
• Separate Private and Public Access
• Automated Item Control
• Intuitive Agenda Item Navigation
• Meeting Dates and Agenda Categories are Predefined
• Unlimited Meeting Types and Categories
• Confidential Meetings in Separate, Secure Database
• Management Staff Comments
• Designated Final Signer has Full Access to All Initiatives
• Designated Authority has Final Approval

ic-Requests

ic-Office

• Fully Automated Project Management Tool Automated Task Workflow
• Task Assignment
• Unlimited Number of Users
• Input by Entire Staff
• Track Project Time
• Create Standardized Task Templates
• Track Payroll costs by Work Order